Returns
Returns & exchanges
We want you to love your Irezumi Ink pieces. Because most items are made to order, returns are handled on a case-by-case basis in line with Australian Consumer Law.
Change of mind
Made-to-order and personalised items generally cannot be returned for change-of-mind reasons unless the product is faulty or not as described. Please review size guides and product details carefully before ordering.
Faulty or incorrect items
If your item arrives damaged, defective, or different from what you ordered, contact us within 14 days of delivery at [email protected] with:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging
Where a return is approved, we will provide instructions for return or replacement. Do not send items back without confirmation from our team.
Sizing issues
If you ordered the wrong size, reach out as soon as possible. We may be able to offer a replacement or store credit depending on production status and stock availability.
Non-returnable items
- Items marked final sale or clearance
- Gift cards
- Items that show signs of wear, washing, or alteration
For full details on refunds, see our Refund Policy.
Last updated: June 2026
Returns on Japanese inspired streetwear
We want you to love your Japanese inspired streetwear purchase. If your premium Japanese graphic tees, hoodies or sweatshirts are faulty or incorrect, contact us for a replacement or refund. Because many pieces are made to order Japanese streetwear, change-of-mind returns may not apply to custom or personalised items — see full terms above.